When people don’t do their jobs, reporting on the Facebook Platform

May 30, 2007 — 4 Comments

Why are reporters so lazy? Why don’t any of them bother to their jobs? I do a lot of reading about PR and for a while I was shocked at how delusional PR people were to think that the press release was an effective way to spread the word. I just realized why they use it: Reporters let them get away with it.

Take Facebook’s recent launch of the Facebook Platform. The trained eye can easily see how the reporters are reading off the same document. What document you ask? The official Facebook Press Release:

Facebook and Amazon.com teamed up to develop an application called “Book Reviews” that lets Facebook users write and display book reviews on their profile pages. Facebook users can then click on the “Buy at Amazon” button to go to Amazon.com and complete their purchase

Now look at a few of the articles (I’ve looked at at least 10, they’re all the same)

MSN :Palo Alto, Calif.-based Facebook said that, for example, it teamed up with Seattle-based Amazon.com Inc. (NASDAQ: AMZN) to develop a book review application where users write and display book reviews on their profile pages. Facebook users can then click on the “Buy at Amazon” button to go to Amazon.com and complete their purchase.

SJ Mercury News: Amazon.com’s `Book Review’ application will allow people to write and post book reviews on their Facebook profile pages. Friends whose curiosity is peaked by a book review can then click on the “Buy at Amazon” button, which will take them directly to Amazon.com to complete their purchase.

SF Chronicle: Facebook members, for instance, will be able to write Amazon book reviews and post them on their Facebook pages. If their friends read the review and want to buy the book, they can click on an Amazon button and connect directly to the online store.

Techshout: Facebook and Amazon teamed up to develop “Book Reviews” an application that lets Facebook users write and display book reviews on their profile pages. To visit Amazon.com and complete their purchases users will have to click on the “Buy at Amazon” button.

VentureBeat: Facebook and and Amazon have also worked together to develop an application called “book reviews.” (These applications are going live tonight, around midnight, so no URLs yet.) Facebook users can write and display book reviews on their profile pages, then follow a “buy at Amazon” button

…and more and more and more

So how do we know they didn’t all just see the application and think the same thing? BECAUSE IT DOESN’T EXIST. It simply is not real. It hasn’t been released, it’s not out. Look on Facebook, search for it on Google. You cannot add it to your profile because you can’t find it. I went ahead and looked at every single application released to date. Check out these searches, it won’t appear. (1, 2, 3) Maybe it will come out soon, but not today (and not a week ago when the Platform launched.)

What we have here is reporters who got swooped up in the buzz and the excitement. They went ahead and reported on something they haven’t seen. Not only that, they acted like they had–like they’d tooled around on it and found it satisfactory and implied the audience could do the same.

Even then, that might be excusable. But instead they plagiarized the press release nearly word for word. That report after report is worded exactly the same is not a coincidence, it’s laziness. And then people wonder why the media isn’t trusted and why companies continue to launch crappy products. How hard is it to gloss over major flaws when the reporters aren’t going to bother to look anyway? Why focus on creating a quality product if a one page document can sell a journalist on just about anything. Why don’t the reporters just go ahead and reprint press releases each morning if they aren’t going to do any original work themselves?

These journalists got caught hook, line and sinker. They took a corporation at its word and asked no questions. Sound familiar? Where has that dereliction of duty led us in the past? Try Enron and the tech bubble. When the press goes around taking press releases on their face, without inspection or corroboration, we are all at risk of manipulation. Companies claims must be checked and rechecked–and in this case, seen to be premature or nonexistent. Blog are one thing, but for MSN or Businesswire, this negligence is unacceptable. They are call the 4th Estate because they are a check to power, not because they bow to it.

Sensationalism is dangerous. They owe the audience an apology and a greater dedication to accuracy.

It’s up on Digg, vote for it here

Ryan Holiday

I'm a strategist for bestselling authors and billion dollar brands like American Apparel, Tucker Max and Robert Greene. My work has been used as case studies by Twitter, YouTube and Google and has been written about in AdAge, the New York Times, Gawker and Fast Company.

4 responses to When people don’t do their jobs, reporting on the Facebook Platform

  1. I had something similar happen to me once. I wrote up an article of some soldiers rescuing some puppies stranded by a tornado and sent it in to the local paper. Not surprisingly, the paper published the whole thing, almost verbatim, and listed the author as “contributed”. Even funnier still, they never even bothered to contact me regarding the validity or accuracy of the article. They just published what I had written and accepted it on face value. Glad I inspire that kind of trust.

    I considered legal action, but I decided against it because, really, how often do newspapers publish positive stories about troops? Besides, it’s not like the paper that published it was renowned for its high journalistic standards (The Dothan, Alabama “Eagle”)

  2. John Hargrave (www.zug.com) pulled something similar to the above. He invented ridiculous, fake stories and submitted them to the mainstream media, where they were promptly put on the air. Go to http://www.zug.com/pranks/media/ if you want to read more.

    It’s obvious that the MSM is on the way out, but what are some good online news sources that aren’t affiliated with MSM that can be trusted to not make these stupid mistakes?

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  4. What’s this? Are you saying reporters have to limit themselves to only reporting on things that have actually happened? Who do you think you are to limit their creative freedom? How dare you.

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